Empowering software startups to disrupt the market with exceptional user experiences, Serif Labs is a boutique design studio dedicated to crafting innovative, intuitive, and beautiful digital products. By deeply understanding user needs and leveraging cutting-edge design principles, I ensure that every interaction captivates and engages, propelling clients to reach their goals.
Hi, I’m Amelia. I’ve spent over 8 years building my skills at a variety of tech companies before founding Serif Labs to pursue product design full time. I have worn a lot of hats over the years - consultant, software engineer, product manager, UX designer, researcher - and each of these has prepared me to dive head first into your team, ramp up quickly, and seek out the places to have impact immediately.
I believe identifying and understanding your user is the most important thing any startup can do. This is critical to your business, which is why I often start engagements asking about user research. My work as a product manager and a UX designer balances as a user researcher in many ways, and I often spend time teaching teams how to build user research into their regular business rhythm.
Founder & Product Designer
2023 - present
Founded a design studio offering fractional design and product services. Serif specializes in transforming product concepts into intuitive user experiences, offering UX/UI design, product strategy, user research systems, product-led growth, and analytics
Senior Product Manager
2022 - 2023
Senior leader at a Series A start-up focused on optimizing email productivity. Owned go-to-market strategy and long-term roadmap for product-led growth features. Led a sprint team of designers, engineers, PMs, and product marketers
Product Manager
2020 - 2022
Full-stack PM for all purchasing user journeys on YouTube and Google Play. Researched, pitched, and built zero-to-one features, as well as optimized and grew well-established products. Specifically focused on improving the checkout experience of paid products at Google
Technical Consultant & Engineer
2016 - 2018
Customer-facing role delivering custom integrations for enterprise resource planning (ERP) software in retail and public sector verticals. Responsibilities included customer interviews, requirements gathering, system design, and software development.
MBA
2018 - 2020
Electives emphasizing product management and strategy
MS, Engineering Sciences
2018 - 2020
Coursework focused on user experience, human-centered design, and data science & visualization
BS, Operations Research & Engineering
2012 - 2016
Honors diploma, cum laude, minor in Information Science