About

About Serif Labs

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Let's chat

Empowering software startups to disrupt the market with exceptional user experiences, Serif Labs is a boutique design studio dedicated to crafting innovative, intuitive, and beautiful digital products. By deeply understanding user needs and leveraging cutting-edge design principles, I ensure that every interaction captivates and engages, propelling clients to reach their goals.

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Meet Your product Designer

Hi, I’m Amelia. I’ve spent over 8 years building my skills at a variety of tech companies before founding Serif Labs to pursue product design full time. I have worn a lot of hats over the years - consultant, software engineer, product manager, UX designer, researcher - and each of these has prepared me to dive head first into your team, ramp up quickly, and seek out the places to have impact immediately.

I believe identifying and understanding your user is the most important thing any startup can do. This is critical to your business, which is why I often start engagements asking about user research. My work as a product manager and a UX designer balances as a user researcher in many ways, and I often spend time teaching teams how to build user research into their regular business rhythm.

Resume

Professional Experience

Serif Labs

Founder & Product Designer

2023 - present

Founded a design studio offering fractional design and product services. Serif specializes in transforming product concepts into intuitive user experiences, offering UX/UI design, product strategy, user research systems, product-led growth, and analytics

Shortwave

Senior Product Manager

2022 - 2023

Senior leader at a Series A start-up focused on optimizing email productivity. Owned go-to-market strategy and long-term roadmap for product-led growth features. Led a sprint team of designers, engineers, PMs, and product marketers

Google

Product Manager

2020 - 2022

Full-stack PM for all purchasing user journeys on YouTube and Google Play. Researched, pitched, and built zero-to-one features, as well as optimized and grew well-established products. Specifically focused on improving the checkout experience of paid products at Google

Educational Experience

Microsoft

Technical Consultant & Engineer

2016 - 2018

Customer-facing role delivering custom integrations for enterprise resource planning (ERP) software in retail and public sector verticals. Responsibilities included customer interviews, requirements gathering, system design, and software development.

Harvard Business School

MBA

2018 - 2020

Electives emphasizing product management and strategy

Harvard University

MS, Engineering Sciences

2018 - 2020

Coursework focused on user experience, human-centered design, and data science & visualization

Cornell University

BS, Operations Research & Engineering

2012 - 2016

Honors diploma, cum laude, minor in Information Science